Envox CT Application Development Environment

The Envox CT Application Development Environment (Envox CT ADE™) is one of the most widely used IVR development tools in the world. It is a set of program building blocks that are easier to use - and quicker to learn - than conventional hardware interfaces. Envox CT ADE abstracts Dialogic hardware and software interfaces, as well as third-party speech products, into a rapid application development (RAD) platform for voice, fax, conference, and speech-enabled solutions. Using Envox CT ADE to manage the telephony devices and speech engines, you can focus on your unique business requirements.

The power and ease of Envox CT ADE are available in two forms:

• Application Development Language (ADL) - a procedural language, incorporating many telephony application building blocks
• Application Development ActiveX® Objects (ADX) - A set of com controls that can be incorporated into Windows® visual development languages like C++, Visual Basic®, Delphi®, as well as Microsoft.NET languages C# and VB.NET

Key Features

• Abstracts hardware and speech APIs into high-level, application-oriented methods and properties
• Implements hardware and speech technology interface in ActiveX® object form for use with standard languages such as Visual Basic, VB.NET, C++, C#, and Delphi
• Rapid development of CTI functions through a CTI link to Envox CT Connect™
• Support for the leading PBX/ACDs and IP communication environments from Avaya, Nortel, Siemens, Alcatel, and others through a CTI link to Envox CT Connect
• Optimized design for high-density configurations - automatic multitasking features
• Simplified programming language designed for computer telephony applications
• TCP/IP messaging and data-sharing facilities
• Multiple languages supported for text-to-speech, speech recognition, and voice prompts for numbers, money, dates, and time
• US and international character sets supported at design and execution time
• Access to low-level technology features
• Support for Dialogic Host Media Processing Interface Boards

Applications

• IVR
• Enhanced self-service
• Automated directory assistance
• Alerts and notifications
• Carrier services